Legal Entity
Luxora AI Inc.
Website
Industry
Generative AI / Video Technology
Headquarters
United States
Offices
Los Angeles · Las Vegas · Miami
Primary Contact
Policy Effective Date
January 1, 2026
Service Category
B2B · Enterprise SaaS · AI API
Legal
Core Legal Documents
Foundation legal agreements governing use of the Luxora AI platform and all associated services.
Terms of Service
Governing agreement for all users of the Luxora AI platform, including account creation, acceptable usage, payment, IP ownership, disclaimers, and dispute resolution.
View Terms of Service →
Privacy Policy
How Luxora AI collects, uses, shares, and protects personal information. Covers CCPA/CPRA, GDPR applicability, data retention, security, children's privacy, and user rights.
View Privacy Policy →
Acceptable Use Policy
Prohibited content categories (CSAM, NCII, deepfakes, hate speech, illegal content), platform abuse rules, enforcement procedures, reporting, and appeals process.
View Acceptable Use Policy →
Cookie Policy
Detailed breakdown of all cookie categories used (strictly necessary, analytics, functional, advertising), opt-out mechanisms, browser controls, and GPC signal support.
View Cookie Policy →
Trust & Safety
Content Standards & Moderation
Luxora AI operates a full-stack trust and safety program with automated detection, human review, and mandatory legal reporting obligations.
Content Moderation Policy
Multi-layer automated and human review infrastructure, proactive detection systems, behavioral analysis, 24/7 escalation rotation, and industry collaboration commitments.
View Moderation Policy →
Trust & Safety Statement
Luxora AI's comprehensive commitments to users, to people depicted in content, to children, and to society. Includes transparency report schedule and external advisory commitments.
View Trust & Safety Statement →
Strictly Prohibited Content Categories
The following are absolutely prohibited on Luxora AI without exception: Child Sexual Abuse Material (CSAM) — reported to NCMEC per 18 U.S.C. § 2258A ·
Non-Consensual Intimate Imagery (NCII) including sexual deepfakes ·
Deceptive deepfakes designed for fraud, election interference, or defamation ·
Hate speech based on protected characteristics ·
Illegal content including weapons facilitation, human trafficking, and sanctions violations.
View Full Acceptable Use Policy →
CSAM Mandatory Reporting: Luxora AI reports all confirmed Child Sexual Abuse Material to the National Center for Missing & Exploited Children (NCMEC) as required by federal law (18 U.S.C. § 2258A) and cooperates fully with law enforcement. Luxora is an active member of the Tech Coalition for online child safety.
Privacy Rights
User Privacy Controls
Luxora AI supports comprehensive privacy rights under US state law (CCPA/CPRA, VCDPA, CPA, and 15+ other state statutes). Requests are processed within legally mandated timeframes.
CCPA / CPRA Rights (California)
Right to access, correct, delete, port, and opt out of sharing personal information. Luxora does not sell personal information for monetary consideration. GPC signal honored.
View California Rights →
Other State Privacy Rights
Virginia (VCDPA), Colorado (CPA), Connecticut, Utah, Texas, Oregon, Montana, Delaware, Iowa, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Rhode Island, and Indiana.
View State Rights →
Do Not Sell or Share My Information
California residents and residents of applicable states can opt out of cross-context behavioral advertising. Manage via Cookie Preferences or contact help@luxorai.io.
Manage Cookie Preferences →
Global Privacy Control (GPC): Luxora AI honors the GPC browser signal. When detected, we automatically treat it as a valid opt-out request from the sale and sharing of personal information for advertising purposes — no additional action required from the user.
Ad Policy
Advertising & Marketing Compliance
Information for ad platforms, review teams, and compliance officers regarding Luxora AI's marketing practices.
Service Category
Luxora AI provides a B2B enterprise SaaS platform for AI-powered video generation. Target audience is professional creators, film studios, content platforms, and enterprise clients. 18+ service.
Ad Targeting & Data Use
Advertising cookies may be set to build interest profiles for ad personalization on third-party platforms. Users can opt out at any time via cookie preferences. No selling of personal data.
Landing Page Compliance
All landing pages include prominent links to Privacy Policy, Terms of Service, and cookie consent mechanisms. The compliance page (this document) is linked from every page footer.
Age Restriction
Luxora AI services are restricted to users aged 18 and older. We do not knowingly collect data from or market to minors. Age-gated registration is enforced at account creation.
Regulated Industries
Content or advertising related to alcohol, tobacco, gambling, firearms, or pharmaceuticals must comply with all applicable laws and platform advertising policies. See Acceptable Use Policy for details.
AI-Generated Content Disclosure
Luxora AI requires clear synthetic media disclosure labels on any content depicting real individuals. We support C2PA content provenance standards for AI-generated media attribution.
Security
Data Security & Infrastructure
Luxora AI operates on US-based infrastructure with enterprise data security standards.
TLS / HTTPS
All traffic encrypted in transit
PCI-Compliant Payments
Processed by Stripe — no card numbers stored
US Data Sovereignty
All processing on American infrastructure (AWS / Google Cloud)
Hashed Passwords
Bcrypt — plaintext credentials never stored
No AI Training on User Content
Without explicit user consent
Breach Notification
72-hour notification protocol active
Contact
Compliance Contact Directory
Route your inquiry to the right team by including the appropriate subject-line prefix. All contacts reach the Luxora AI team at help@luxorai.io.
| Subject / Team | Contact | Subject Line Prefix | Response SLA |
|---|---|---|---|
| General Compliance | help@luxorai.io | [Compliance] | 3 business days |
| Privacy / Data Rights | help@luxorai.io | [Privacy Request] | 45 days (legal max) |
| Trust & Safety Reports | help@luxorai.io | [Trust & Safety] | 24 hours |
| CSAM Reports | help@luxorai.io | [CSAM] — Urgent | Immediate escalation |
| Non-Consensual Imagery | help@luxorai.io | [NCII] | 24 hours |
| DMCA / Copyright | help@luxorai.io | [DMCA] | 5 business days |
| Enforcement Appeals | help@luxorai.io | [Appeal] | 14 business days |
| Law Enforcement Requests | help@luxorai.io | [Law Enforcement] | Per legal process timeline |
| Ad Review / Platform Policy | help@luxorai.io | [Ad Review] | 2 business days |
| Press / Research Inquiries | help@luxorai.io | [Press] | 3 business days |
For law enforcement requests: Please include your agency identification, badge/employee number, and legal process documentation (subpoena, court order, or emergency request form) in your initial communication. Luxora AI cooperates with lawful requests and maintains records required by applicable law.
Reference
All Policy Documents — Quick Reference
Terms of Service
luxorai.io → Terms of Service
Open →
Privacy Policy
luxorai.io → Privacy Policy
Open →
Acceptable Use Policy
luxorai.io → Acceptable Use
Open →
Cookie Policy
luxorai.io → Cookie Policy
Open →
Content Moderation Policy
luxorai.io → Content Moderation
Open →
Trust & Safety Statement
luxorai.io → Trust & Safety
Open →
Site Map
luxorai.io/sitemap.xml
Open →
Robots.txt
luxorai.io/robots.txt
Open →